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Store integrationSingle-use codes

BigCommerce and Mailprompt

Mailprompt reads the BigCommerce catalog, customers, orders and abandoned carts, and creates single-use coupon codes. Connect with the Mailprompt app where it is offered, or with a store-level API account.

What syncs

  • Products and variants
    Synced
  • Categories
    Synced
  • Customers
    Synced
  • Orders and line items
    Synced
  • Abandoned carts

    From the moment you connect.

    Synced

Mailprompt never edits your products, customers or orders. The only things it writes to the store are its own webhooks and tracking script where the platform allows it, and any single-use discount code an approved email asks for.

How to connect

  1. Open Settings → Store and choose BigCommerce. Install the Mailprompt app if the button is offered, or create a store-level API account in BigCommerce under Settings → API accounts.
  2. For an API account, paste the store hash and access token; the token is encrypted and never shown again.
  3. Mailprompt registers its webhooks and installs the storefront tracking script, then runs the first sync. If you prefer, add the script to your theme footer yourself.

The connection lives in Settings → Store. Only an owner or admin can connect or disconnect a store, and the credentials are encrypted before they are stored.

Discount codes

  • Creates a unique, single-use code in the store for an approved email.
  • A code can require a minimum order subtotal.
  • A percentage code cannot be capped at a maximum amount.

These limits come from what the BigCommerce API can express. When a rule cannot be enforced in the store, the approval checklist explains it before anything sends.

Good to know

  • If one-click app installation is not offered on your workspace, use the API account form in Settings → Store.
  • Abandoned-cart emails begin from the moment you connect. BigCommerce does not expose earlier carts, so they are not backfilled.
  • Coupons can require a minimum order subtotal, but a percentage coupon cannot be capped at a maximum amount through the API Mailprompt uses.